Avantik has a business-to-business portal for the trade. This functionality enables travel agent administrators to log in with an agency ID, user name and passwords to administrate sub-agents within the travel agency
In addition to the consumer functionality, the business-to-business portal can be configured to display last seat availability and provide access to customer profile information. Agency-based business rules can be used to allow access to group bookings, private and IT fares or the ability to book open return fares.
Together with the standard COB functionality, this portal also allows addition of infant passengers online. PNRs can be queued from the agency to the airline and vice-versa as required.
The agency-based default payment method, credit agency account or invoice (or any of the other payment methods available for the business to client engine) can be used as a form of payment for reservations made through the business to business agency portal.
A travel agent (based on security privileges set within the system) can review a complete booking history. They can also search all active and past bookings using many search criteria
- Booking Reference
Confirmation e-mails can be forwarded to other employees or customers. Agency users with sufficient privileges are able generate a variety of reports detailing tickets issued, flown, un-flown, refunded, cancelled and expired as well as fees collected.
The portal also allows agencies to review their cashbook, approved credit card payments, pending invoice payments and refund requests and to generate an agency wide sales report. All reports can be exported and saved to a CSV file.